đ Return and refund
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Last Updated: January 17, 2025
At Noksha, we want your shopping experience to be seamless and worry-free. Thatâs why we offer free returns for eligible products. đ
â Eligibility for Returns
- You can return most new and unopened items within 30 days of delivery for a full refund. đ°
- If the return is due to an error on our part (e.g., incorrect, damaged, or defective items), weâll cover the return shipping costs! đ
âł Refund Timeline
We strive to process refunds quickly. Hereâs what you can expect:
- đŚ Transit Time: 5-10 business days for us to receive your return.
- đ Processing Time:Â 3-5 business days after we receive the item.
- đŚ Bank Processing: 5-10 business days for the refund to appear in your account.
While the entire process may take up to 4 weeks, most refunds are processed much faster!
đĄ How to Initiate a Return
-
Log in to Your Account:
Visit the "My Account" section on our website.
-
Navigate to Orders:
Go to the "Complete Orders" section under the My Account menu.
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Start the Return:
Click the Return Item(s) button next to the relevant order.
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Follow Return Instructions:
Once approved, weâll provide you with a return label and instructions for shipping your item.
đ What Happens Next?
- đ§ Email Notification: Youâll receive an email confirming that your return has been received and processed.
- đ° Refund:Â Refunds will be issued to your original payment method.
For any questions or assistance with returns, please get in touch with us.
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đ Contact Us
If you have any questions, please feel free to reach out:
đď¸ Noksha LLC
đ§Â Mail: support@noksha.store
đ˛Â Call: +1 (332) 242 4077
đ 99 Wall Street, New York, United States đ
Noksha LLC reserves the right to update or modify this Return and refund Information without prior notice. Please review this page periodically for changes.
Thank you for shopping with Noksha!Â